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Digital Marketing, Online Marketing, Our Blog

2018 Digital Highlights and What’s Next for 2019

Ready to take a trip down memory lane? I’m not being overly dramatic here. 2018 was the biggest year yet for digital marketers and Internet users. New features, updates, and releases overwhelmed us. From Yahoo! Messenger shutting to the launch of Instagram TV (IGTV), it was a huge challenge to adapt to these changes and make better strategies. But hey, we survived! 2018 Digital Highlights So why don’t we look back on the highlights that occurred in the world of digital marketing last year? Almost everyone has gone mobile Do you still remember our parent’s rants that we “use our smartphones too much”? Well, it’s true. No one can’t deny that we are becoming glued to our smartphones. According to Facebook, 94% of social media users access their social networking apps on mobile. In that case, digital marketers should consider creating mobile-first content. For example, square and vertical sizes images for Facebook mobile newsfeed Plunging of organic reach and referral traffic When Facebook announced the changes to its algorithm last year, the Page’s organic reach plummeted down. The new algorithm let us see what’s most important to us which are posts from our family and friends. And when the organic reach is getting lower, the referral traffic goes down too. This is the result when fewer people see social media posts from business pages. It means that social media is an engagement channel, not referral traffic. Marketing became vocal – literally The voice-response technology has rapidly emerged as one of the most disruptive forces to hit the industry in 2018 with the rise of Alexa and other voice-activated assistants like Siri (Apple) and Cortana (Windows). Marketers were fighting hard for their brands to be mentioned by these digital assistant devices as one of the suggestion when a user inquires because these assistants only deliver one search result per request. So it became a challenge when it comes to marketers optimizing their content for voice search. AR and AI In 2018, machines have risen. AR stands for Augmented Reality mixes augmented elements to a real-world view, thus creating added value to the users seeing it. Our smart devices are getting powerful time after time and social apps have integrated with AR. Big brands incorporate AR to better engage with consumers. On the other hand, AI stands for Artificial Intelligence. It was widely used by marketers as they found that it can be useful to them. According to Hootsuite, there are over 100 thousand Messenger bots active on Facebook. The tech giant released its predictive analysis to help marketers find insights faster making the chatbots effective when engaging with a user. Increased demand in micro-influencers Celebrity endorsements are effective. Big brands agree with this. But what about a business that’s starting to build their following? That’s where micro-influencer marketing comes in. With the power of a micro-influencer and a business/brand, they can form a tight-knit group of followers who are loyal to what they promote. Plus, it’s a cheap alternative to celebrities so brands can allocate their budget to other marketing strategies. The Verdict: 2018 was a rollercoaster ride digital marketers and I enjoyed it. What’s next for 2019? As early as now, we’re already going to face some challenges that will require us to act fast and do things right! Defining the fine line between real and AI Depending too much on AI and Chatbots is a big NO NO. People who get in touch with you on Facebook knows so much about customer service. They know when they are talking to an AI or a real human. If you your chatbot can create a seamless conversation with a customer, that’s better. But when the AI keeps on saying the same thing over and over again without progress, that’s when the customer will doubt if the brand really pays attention. Bottom line: Be careful with AI. Creating contents fit to all mediums of digital marketing This is a constant struggle for digital marketers throughout the years. How are you going to transform your ideas into campaigns that can perfectly fit into social media, IGTV and Youtube videos, PPC (Pay-per-click) efforts, and voice-based search? That’s a tough one, isn’t it? But you don’t have to be alone in this one. Careful planning, dynamically collaborating with your colleagues, or thunder brainstorming is the first step. Videos worth of the user’s time A person’s attention span is increasingly shrinking as we know it. In fact, the attention span of a goldfish is already much longer than a human being. But don’t worry, social media users spend most of their time watching videos so you won’t lose a single viewer. What you need to keep in mind though is the rule of thumb which is grabbing a user’s attention within the first 3 seconds. Be controversial, create a cliffhanger, pique their interest; do whatever it takes to make a user keep their fingers off from scrolling away from your video. Wrap up We also wrote an article about social media predictions which you can find here. Whenever a cycle ends, we start anew. The same goes for our digital marketing strategies. Indeed, 2019 is a digital marketing year to look forward to. Stay ahead of the curve this year. If you want to know more, talk to us at EmergeLocal for a free consultation. Photo courtesy: Rawpixel by Freepik

Digital Marketing, Facebook Advertising, Online Marketing, Our Blog, Search Engine Optimization, Social Media

‘Tis the Season to Prep Your Website For The Holidays In October

Q4 is finally here! Businesses are getting busy in prepping their holiday activities. Whether it’s a new promotion, brand activation, or new offers, the goal is to increase sales. Now that we’ve hit October, and the holidays are fast approaching, I’ve got five ways you can start implementing them to your business. Google Analytics Google Analytics is one of the important tracking tools you should implement on your website. Even though you have a pretty brand new website, I always suggest having it installed. If your website is created long ago, it should be there by now. Google Analytics is a great resource to utilize in Q4. I suggest you monitor the A-B-C (Acquisition, Behavior, and Conversion). These are the questions you need to ask yourself when you are inside the Google Analytics: What pages are frequently visited and yielding the highest time on site? Where are you seeing the largest bounce rates? Where are people dropping out of the conversion process? What is the comparison of Google Analytics reporting to your channel reporting Google Analytics will help you determine which channels are performing the best. Seeing the data on Google Analytics will help you decide what to products or services to push this holidays season. Google Trends There are products or services that are selling based on seasonality. Using Google Trends, a fantastic tool to look at the trending information during the holidays, you can see the things people are looking for. Below is a screenshot of Google Trends for the keyword “makeup”. You’ll see the related topics around the keyword “make up”. It will also show you the locations who are searching it the most. Remarketing As an agency providing PPC services, we are a fan of Remarketing. If you want to learn more about the power of Remarketing, this article is worth reading. Remarketing during holidays is crucial! People are seeing a lot of ads these days and if you don’t have a strategy in place to keep reminding them of what you offer, it’s a total waste of potential sales. If you’re doing remarketing, you can create the following lists: People who visited a website but did not purchase People who have added to their cart but did not purchase People who purchased and you want to offer a related product People who visited a specific product and view the same product after leaving your website Once you set up the lists, you can create a strategy to the people inside the list. Here are few ideas: Show discount ads Show related ads Show high yielding ads Messenger Today is a mobile-first economy where people can shop easily online using their smartphones. Brands are also launching mobile apps to support their current marketing strategy because they believe that it will bring them more sales. In the rise of messenger bots, people can connect with businesses or brands without leaving the Facebook. Here are the ways you can leverage Facebook Messenger: Setup and customize an auto-reply message Create an intelligent reply using Messenger bot (Manychat is by far the most popular bot app) These will help you get in touch with your target customers and make them feel that you always around and willing to serve them. Customer Service Using Online Chat During the holidays, we are expecting the surge of customers and after-sales. In the business, customer service or after-sale is very important. An online chat on your website is a huge help to take your customer service to the next level. An online chat is useful to eCommerce site or any B2C businesses. It builds trust and credibility to your business. I recommend tawk.to for your customer service which we are using right now for an eCommerce client. Below is a screenshot of the tawk.to dashboard. You’re Next What are you working on to boost your holiday sales? Have you implemented any of the ways mentioned above? What were the results? We’d love to hear your thoughts. Please share in the comment below.

Digital Marketing, Online Marketing, Our Blog, Web Analytics, Website Optimization

What are the qualities of a website that generates leads

Have you heard this statement before? “I spent ($1000, $2,000, $5,000, $7000…) on my website and it looks really nice, but I don ‘t get leads from it.” We’ve heard it many, many times. Nothing aggravates me more than someone spending lots of money on a website that is designed to look nice instead of conversions. Who cares if it looks nice if it doesn’t generate leads? You’ll realize that it is a total waste. The lesson here is to think through the entire process when you make an investment into your business. Every website has a different ultimate goal. You want a website that generates: Leads Purchases Subscriptions Downloads Registration Most of the websites I’ve encountered, the ultimate goal is to generate LEADS. So we need to make sure the website is set up to deliver us what we want which is leads. In this article, I’ll discuss the top criteria of a website that deliver leads on a regular and consistent basis: What are the qualities of a website that generates leads Make sure that you are driving traffic to your website Whatever you’re doing to promote your product or service, always find a way to direct your potential visitors to your website. Your website is your physical store (virtually). It’s where people can learn more about what you offer. Imagine this, the more people will visit our website, the more likely they will buy from you. It’s also good for SEO because Google will treat your website as an authority if you get more visitors and they stay at the same time. In the long run, you can also take advantage of the retargeting. I’ll not tackle this one here, there’s an explanation about it here. Your website is super simple and easy to navigate When designing a website, always remember that you’re designing for your visitor, not yourself. You don’t want your visitor to browse the pages of your website and pull their hair because they can’t figure out what to click or do next. If this happens, they’ll leave your website and you lose one potential customer already. The “next step” where your visitor needs to do before the actual sale Your website should focus on the next logical step in a sales process and that is opting in for something of value to the visitor (not an actual sale). For example, you’re selling a house and lot, the next logical step is to schedule for a free site tripping. It’s not the outcome when you close the deal but it’s closest to what your ultimate goal is. Another example is you are a car salesman, what’s the next logical step? Think about it. It would be a test drive. By thinking the next logical step, you can create an enticing offer that you can use to generate leads. Speaks and behaves like a real human Want your company to stand out in 2017 and beyond? Try adding a human element to your brand. Forget about the “Our mission at Freedom’s Training School is to provide high-quality training atmosphere… blah blah blah”. Bryan Kramer, CEO of PureMatter said that there is no more B2B or B2C: It’s Human to Human. Humans strive for simplicity despite our innate complexity. Your website’s goal is to deliver your message to your potential visitors in a way they can easily understand it. Conclusion Anyone can spend money on a good looking website. Investing money into a website that looks good and delivers leads… well it’s another story. It’s a smart investment. Our moral lesson here is to think through each project and ask yourself the end goal. *Photo by Kevin Chan on Unsplash

Pexels Website and Pink Phone
Digital Marketing, Online Marketing, Our Blog

What Every Website Should Incorporate By The End Of The Year

Are you paying attention to your web presence today? The web is full of extremely unpleasant sites these days. We’ve been so busy trying out shiny things to keep up with the technology – smartwatches, internet of things, artificial intelligence – that many of us may have forgotten the important elements that should on a website in the first place. The key here is not only to make your website customer-friendly — not to mention something that inspires them to actually do business with you. Q4 is fast approaching and by the end of it, the Internet will likely have more innovations going on. This means you’ll have a new set of expectations for features and functionality. Yet, don’t get discouraged, though— some website design staples never go out of style. Here are the essentials that every business website should have before the end of the year for it to effectively help you do business. Take note that few of the things mentioned are familiar to you. You’ll also stumble to some new trends you should be on the lookout for. A Mobile Responsive Design Google uses mobile-friendliness as a ranking signal in search results, rewarding websites that are fully optimized for mobile platforms. These days, we’re very much mobile-first operating systems inclined. We access the Web’s most popular sites from the comfort of our favorite pocket computers. What are the implications of a responsive, mobile-friendly website? Here they are: If your website doesn’t have a mobile-friendly layout and functionality, you’re seriously behind. Your potential customers might view your website on their phone and continue the purchase on the desktop. At EmergeLocal, we recommend a responsive web design. To check if you have a mobile-friendly website, we highly recommend to start here: Take the Mobile-Friendly Test to see how your website stacks up. You can test a single page or all to see exactly what Google’s search algorithm is looking for. A great example of this type of desktop-mobile synergy comes from a clothing retailer Modcloth. Both the desktop and mobile versions of their site scale perfectly to your screen. Robust Online Security Online security is a billion dollar industry. No wonder that it’s close to the heart of modern internet users. Security is a top priority for Google. Last year, they introduced HTTPS as a “very lightweight search signal” in an attempt to raise awareness of online security issues and encourage more webmasters to get SSL certificates for their websites. For the benefit of the people who are not familiar with Hypertext Transfer Protocol Secure (HTTPS), it provides a secure connection to users on the pages where they share personal data with you. If your website captures payment information, it’s great to have an HTTPS on your entire website. If you’re ready to put a security on our website, we can set it up for you. A Sticky Menu Is Quicker To Navigate Navigation is one of the critical components of a website. Traditionally, you have to scroll down to see everything your visitors might need to the point that the website becomes cluttered. With the help of a sticky navigation, it’s possible to give your visitors the information they want while maintaining an intuitive and clean interface. The example above from Grovemade reveals a finely tuned fixed menu navigation at the top of the page that stays no matter how far down the page a user might scroll. What’s the implication of this? The navigation bar can give you a snapshot idea of what a site is offering, as well as what it’s expecting in return. If it’s not properly orchestrated, the bounce rate will increase. Fast Web Page Load Since our website is newly-launched, by end of 2017, we’re hoping to kill off slow page load times. People like fast sites. Why should you care? Let’s take a simple computation here so you can see how much conversion loss could be the result of a slow page loading time. One example revealed that a website which enjoys about 10,000 visitors each month and loads critical web pages in six seconds could add about $30,000 (P1.4M) to their annual profits if they cut their page load time in half. That’s a whopping amount of money to lose. Interested to find out how you can solve your website’s page loading time? Use Google’s Page Speed Insights. At the end of the analysis, you’ll get suggested ways to fix the loading issues. Protip: Do a competitive analysis based on fast page load times. Conversion-Optimized Design In 2017, the Internet affects our lives in a massive way. You’ll see politics, entertainment, and social movements dominate the web. These will influence how we purchase commodities and spend our hard-earned money. Let’s take the “traditional” business model out of the picture – for just a moment. Crowdfunding platforms like IndieGoGo, Kickstarter, RocketHub, GoFundMe, and more reach out to people on the web without putting efforts on review sites and word of mouth. On the other hand, other business owners prefer to go through a bit of a rough patch using traditional marketing. In other words, if you do it right and do it well, there’s probably somebody out there who is willing to buy your product or services. Your website can accept payment by putting a PayPal, credit card, or other payment methods like Stripe or Apple Pay. In this example, if you subscribe to Forbes’ magazine, you can easily do that online with a simple credit card entry on desktop. You Can Now Start The Work Hopefully, the above to-do list doesn’t seem too overwhelming. Truth to be told, web design isn’t daunting if you put the work in already. There always be new technologies, platforms, and innovations. The internet doesn’t stop changing. These details shouldn’t be recognized unless you apply the fundamentals and what’s really important to grow the business. Buckle up your 2017 and make your business come to fruition with your top-notch web presence. You wouldn’t know what

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